Audio Pitara App Data Deletion Policy
Types of User Data Collected and Stored
Audio Pitara App collects and stores user data, including but not limited to:
- Personal information (e.g. name, email address, phone number, date of birth, gender, country)
- Usage data (e.g. listening history, preferences)
- User-generated content (e.g. comments, posts)
Data Usage
The collected data is used to enhance the user experience within the app, provide personalized content recommendations, and improve our services.
Legal and Regulatory Requirements
We comply with all applicable legal and regulatory requirements regarding data retention for the Audio Pitara App.
Data Deletion Request Process
Users can request the deletion of their data by contacting our customer support at support@audiopitara.com
Identity Verification
To ensure the security of user data, we may require additional information to verify the identity of users making deletion requests.
Deletion Time Frame
Once a valid deletion request is received and verified, we aim to delete the user’s data within 7 working days.
Exceptions to Data Deletion
Certain data may be retained for legal or security purposes. However, any such data will only be used for the specified purposes and will be kept to the minimum necessary.
Notification of Deletion
Users will be notified through the app or via email once their data has been successfully deleted.
Retention of Anonymized or Aggregated Data
We may retain anonymized or aggregated data for analytical and statistical purposes, ensuring that individual user identities are not disclosed.
Handling User-Generated Content
In the case of user-generated content shared within the app, such as comments or posts, the content may be anonymized or disassociated from the user’s account upon deletion.
This Data Deletion Policy is effective as of 18/12/2023 and may be updated periodically. Users are encouraged to review this policy regularly for any changes.
For further inquiries or to submit a data deletion request, please contact support@audiopitara.com.
